Shipping policy

Order Processing & Fulfillment Orders are processed and fulfilled promptly. Please double-check your shipping details at checkout, as orders cannot be modified or canceled once they have been fulfilled and handed over to the carrier.

Shipping Rates & Delivery Estimates Shipping charges and estimated delivery timelines for your order are calculated automatically and displayed at checkout.

• Real-Time Calculation: Exact shipping costs and estimated transit times are generated dynamically during checkout based on your destination address, order weight, and selected carrier service.

• Carrier Delays: Estimated delivery dates provided at checkout are generated by the shipping carriers. Transit times are estimates and may be affected by weather, seasonal volume, or unexpected carrier delays.

Tracking Your Order Once your order has been fulfilled and shipped, you will receive a confirmation email containing your tracking number. Please allow up to 24–48 hours for tracking details to update on the carrier's system.

Order Cancellations Before Shipping As noted in our Cancellation Policy, you may cancel your order for a full refund at any time before it has been fulfilled. Once an order is processed and fulfilled, it can no longer be canceled or returned.

Damaged, Missing, or Incorrect Shipments Please inspect your package upon arrival. If your shipment arrives damaged, is missing items, or contains the wrong products, contact us immediately at puraformlabs@gmail.com so we can evaluate the issue and resolve it promptly.

Customs, Duties, and Taxes (For International Orders) We are not responsible for any customs duties, taxes, or import fees applied to your order upon arrival in the destination country. All fees imposed during or after shipping are the responsibility of the customer.